Nutritionists play a pivotal role in the realm of complementary medicine, integrating evidence-based practices with traditional wisdom to deliver a comprehensive and holistic health approach. Trained in clinical nutrition, our practitioners adopt an integrative, client-centred model that goes beyond conventional care. Rather than merely addressing symptoms, our focus is in identifying and treating the root causes of illness. Our personalised treatments, shaped by individual medical histories and symptoms promote disease prevention and optimal wellness. We foster a therapeutic partnership, creating a secure clinical space where clients can confidentially explore and address sensitive health concerns. Consulting with a nutritionist isn’t just about receiving advice - it’s embarking on a collaborative journey toward improved health and well-being.

Yes, you can often claim private health fund rebates for your nutrition consultations, but the eligibility and rebate amount may vary depending on your health insurance provider and the specific plan you have. To make a claim, follow these steps:

Keep your invoices and payment receipts from our clinic as they are required for the claim.

Contact your private health fund to inquire about their specific requirements for nutrition services and whether they cover them.

Submit your receipts and any necessary forms to your health fund according to their instructions.

The health fund will process your claim and reimburse you based on the terms of your policy.

Please note that policies and coverage vary, so it's essential to check with your private health fund for the most accurate and up-to-date information on claiming nutrition services. We're happy to provide any necessary documentation to assist you in the process.

We are pleased to offer special discounts for both students and pensioners. To avail of these discounts, simply submit proof of eligibility by email before booking your consultation. Please provide a valid student ID for students or a pensioner card for pensioners. Once verified, we will apply the applicable concession to the consultation fee.

This initiative allows us to make nutrition services more affordable for individuals with limited financial resources, aligning with our commitment to promoting good health for everyone.

All service payments are processed securely through our Practice Management System, powered by Stripe. We offer multiple payment methods, including credit cards, debit cards, Apple Pay and Google Pay. Dispensary purchases will be accompanied by an invoice sent via email, and payment is due within 3 business days.

Our appointment cancellation policy is designed to facilitate efficient scheduling and equitable treatment for all our clients. Here's how it works:

Cancellation Notice: Please provide at least 24 hours' notice for cancellations or rescheduling. This allows us to accommodate other clients in need of our services.

Late Cancellations or No-Shows: Cancellations with less than 24 hours' notice or missed appointments will incur a cancellation fee equivalent to 50% of the full fee.

Cancellations and Refunds: Fees for late cancellations or no-shows are non-refundable. While we understand unforeseen circumstances may arise, exceptions will be considered on a case-by-case basis.

How to Cancel or Reschedule: Reach out to us via phone or email to cancel or reschedule your appointment.

Our policy ensures the effective and fair provision of our services to all clients. If you have any questions or concerns, please contact us, and we'll be happy to assist you.

To access our virtual nutrition services, you'll need a device such as a computer, smartphone, or tablet with a functioning camera and microphone. Ensure you have a stable internet connection and a compatible web browser (like Chrome, Safari, or Firefox) or download the Practice Better app, as our practice utilises Practice Better for telehealth. Create an account with Practice Better using the provided login credentials. Find a quiet and private location for your virtual appointment, and make sure your camera and microphone are in working order. For enhanced audio quality, you may consider using headphones. Following these steps will help ensure a smooth and effective virtual nutrition consultation experience.

Before your appointment, you’ll be prompted to fill out a New Client Questionnaire and share recent or past blood tests, medical reports, or treatment plans from prior practitioners.

We’ll also request information on all current supplements and prescribed medications you’re taking.

Expect to receive a food and mood diary via email, which we strongly recommend you maintain for at least 3 days before your consultation. This diary helps track your daily food intake along with any associated symptoms, energy levels or mood fluctuations.

If you’re an existing client, just click the [Client Log-In] button in the page header above. For our new clients, watch out for an email invitation to join us on Practice Better. Simply follow the prompts to create your user profile and activate your account. Once done, you’ll gain access to the client portal. We look forward to having you on board!

We are located in Newtown, New South Wales, Australia but we operate exclusively as a virtual clinic. This unique approach allows us to deliver affordable and accessible high-quality plant-based nutrition guidance to individuals worldwide.

Our virtual services not only make nutritional support more attainable for everyone but also prioritise convenience. With virtual consultations and flexible scheduling options, we aim to accomodate even the busiest lifestyles. No matter where you are, we’re here to provide you with the guidance you need.